Aloah Community Guidelines

Our Community Guidelines are the centerpiece of how we work with you, our Members, to keep ALOAH a safe and enjoyable place for all. From time to time we update these Guidelines as we introduce new features and services, respond to new laws, requirements from the App Store and Google Play, in response to Member feedback and conduct, and also where we think we can make things clearer and easier to understand.

We do encourage you to read the full guidelines as they, along with our
Terms of Use, govern your use of ALOAH.

ALOAH Community Guidelines

These guidelines are here to help ALOAH users contribute to the ALOAH Community in a way that is respectful and safe for the community at large. As a reminder, our users hail from all corners of the world, so we ask all to be mindful of different nuances and cultural norms when determining the appropriateness of content shared on ALOAH.

While we celebrate and strongly encourage creativity and freedom of expression, we will always prioritize Member safety and protect against any illegal activity on our platform. If we learn of unlawful content on ALOAH, we will take appropriate action, including removal of content, blocking Member access to certain features on ALOAH, disabling an account, or contacting law enforcement where necessary.

Note that these guidelines are general in nature and intended to be informative not restrictive. More details can be found in our
Terms of Use.

If you see behavior or content that violates our guidelines, please report it so we can look into it.

You can do this directly through the ALOAH app (also the place to send in feedback / feature requests).

Our human support team (we don’t use AI bots) reads every report that we receive. The more information and context you can supply in your report (for example; explaining why you are reporting another ALOAH Member, providing context about their content and previous interactions (if applicable), and sharing screenshots), the easier it is for us to review and take the appropriate action. 

We may be in contact with you to request more information after you file a report to ensure we have a full understanding of what’s being reported to us.

ALOAH reserves the right to request a ALOAH Member remove, or proactively remove of its own accord, any content that it deems inappropriate for the community that may not be specifically outlined here.

Thank you for being a valuable member of our community and helping us keep ALOAH a safe and expressive space for all.

Usernames and display/profile names

ALOAH usernames and ALOAH Members’ display names/profile names must adhere to our Community Guidelines. Examples of Usernames and display/profile that are not permitted include, but are not limited to:

  • Names used to impersonate ALOAH or ALOAH staff
  • Names used to impersonate – or attack - an individual, group, or organization
  • Names that contain sexually explicit or discriminatory language
  • It is prohibited to use names of public figures, brands, companies, or institutions unless the person or organization themselves registers the account
     

Bullying / Harassment

  • Generally, users are responsible for their interactions with other users on ALOAH. However, users are not to post any content or engage in any behavior with the intent of creating harm or emotional distress to other users. This includes verbally abusive content or any content that is directed at specific ALOAH users or repeated unwanted contact with a user.
  • Sexual harassment – there is no place on ALOAH for sexual harassment or predatory behavior.
  • We recognize that bullying can be especially harmful to girls and women, and our policy provides heightened protection for girsl and women because they are more vulnerable and susceptible to online bullying.
  • With respect to public figures, we encourage and allow for discourse, which often includes critical discussion of people who are featured in the news or who have a large public audience. We will nonetheless remove content about public figures that does not contribute to such critical discussion but instead violates our content policies, including hate speech or threats.
     

Doxxing

  • You must not share, threaten to share, or incentivize others to share the Personally Identifiable Information (PII) of another person without their express authorization and permission (sometimes known as “doxxing”). Personally Identifiable Information includes any information that could be used to identify an individual, such as a name, home address, social security number, banking information, driver's license number, and any other sensitive data.
     

Nudity & Sexually Explicit Content

  • We do not allow sexually explicit material on ALOAH (including, but not limited to, depictions of actual or simulated sexual acts).
  • ALOAH does not allow any nude content involving minors. Content that appears to be sexualizing a minor will be removed and promptly reported to the proper authorities. In addition, any organizations that promote or enable the sexual exploitation of minors are prohibited on ALOAH.
  • Pornography businesses of any kind are not permitted on ALOAH, neither is content posted for the purpose of soliciting sexual interaction (e.g. webcams, pornography networks, escort networks or anything similar) or links to adult-orientated external sites and networks (including, but not limited to, pay-for-explicit-content sites and networks).
  • ALOAH also removes content that displays, advocates for, or coordinates sexual acts with non-consenting parties. This includes any images of a person’s body where the focal point is on a sexualized area of the body and such images appear to have been taken without such person’s consent (e.g. creepshots or upskirts).
  • Content featuring sex toys and accessories - if such objects are replicas of genitalia or appear in any content that depicts sexual activity - is not permitted.
  • We welcome organizations and content promoting sex education and reproductive rights.
     

Guidance to creators incorporating nudity/mature content in their work on ALOAH

It is not our place to judge your art, we do not seek to censor creative expression and ALOAH does not have a blanket ban on nudity. However, ALOAH is a global platform and we have a responsibility to ensure it’s a safe, positive space for millions of people of different ages and cultures from around the world and to consider the policies of the App Store and Google Play Store as we operate our network.

With that in mind, if you incorporate nudity/mature content in your ALOAH posts (or plan to), please familiarize yourself with - and follow - these rules as we really don’t like asking people to remove posts. Following these rules will help you post responsibly - and, we hope, confidently - on the ALOAH platform:

  • Please do not post photographs, videos, digitally created or hand-drawn images of people or characters - either exposed or in see-through attire - that display the anus, genitals or pubic hair.
  • Regardless of whether or not the material is meant for sexual gratification, by posting material with a straight-on view of the buttocks (e.g. where the buttocks are not rotated or presented at an angle) you run the risk of your content being in breach of our guidelines (see above).
  • If your posts contain imagery featuring consensual nudity or sexual activity that does not violate our guidelines (e.g. some BDSM content), but which can be difficult for a viewer to distinguish from non-consensual sexual activity, violence or sexual violence, you must provide sufficient context in the post to help people understand why you are posting it.

Please bear in mind that if we find your content is in breach of our guidelines due to use of nudity or mature content, this is not a judgment on your creativity.  Where possible we will try and contact you and ask you to remove any infringing post(s) rather than removing them ourselves, and as part of that communication process, you can appeal a decision.

The list of prohibited content above is not exhaustive, and please note, as stated above, that ALOAH reserves the right to request a user remove, or proactively remove of its own accord, any content that it deems inappropriate for the community that may not be specifically outlined here and these guidelines do not create a duty or contractual obligation for us to act in any particular manner.
 

Graphic content (violence, threats, self-harm, eating disorders)

  • Violence - Content that depicts graphic violence, especially if criminal in nature (e.g. stabbing, beheadings, rape, sexual assault, domestic abuse) is prohibited. This includes genital mutilation.
  • Threats - Credible statements of intent to commit violence against any person, groups of people, or place are prohibited and may be reported to law enforcement. We do not allow people to use ALOAH to incite violence or to encourage, co-ordinate or direct others to commit violence.
  • Organizations, associations, or societies (e.g. terrorist organizations, gangs, drug cartels) generally known to promote or are based solely on the premise of committing illegal activities are prohibited on ALOAH.
  • Self-Harm - ALOAH does not allow any content that glorifies, supports, or enables users to inflict physical harm on others or themselves (e.g. cutting, burning, eating disorders, suicide). Self-injury is defined as the intentional and direct injuring of the body, including self-mutilation and eating disorders. We want ALOAH to be a space where people can share their experiences, raise awareness about these issues, and support each other through difficult experiences, and so we allow people to discuss suicide and self-injury. We will also remove any content that identifies and negatively targets victims or survivors of self-injury or suicide seriously, humorously, or rhetorically.
  • Eating disorders & body dysmorphia - Content depicting or promoting anorexia, bulimia, or other eating disorders (e.g. images of person(s) appearing “malnourished or sickly” with hashtags or text descriptions seeming to promote eating disorders) is prohibited on ALOAH.
  • Exception is made for posts of such content for the purpose of educating others about this subject matter in an effort to combat such behavior and conduct (e.g. charities or other non-profit organizations fundraising or building awareness). People can draw attention to harmful activity that they may witness or experience as long as they do not advocate for or coordinate harm. However, please use judgment to consider whether such content is too graphic even for this purpose. If it is, we may reach out to request that you remove such content.
     

Hate speech

  • ALOAH does not allow the posting of any content that promotes or depicts violence, abuse, humiliation / shaming, or other grave mistreatment of groups or individuals on the basis of race, ethnicity, sexual orientation, religion, gender, medical conditions / disabilities, and/or national origin and promoting discrimination or violence against persons on such basis.
  • Exception is made for posts of such content for the purpose of educating others about this subject matter in an effort to combat such behavior and conduct (e.g. charities or other non-profit organizations fundraising or building awareness). Similarly, in some cases, words or terms that might otherwise violate our standards are used self-referentially or in an empowering way. When this is the case, we allow the content, but we expect people to clearly indicate their intent, which helps us better understand why they shared it. However, please use judgment and ensure your intent is clear in such posts. Also, consider whether such content is too inflammatory even for this purpose. If it is, we may reach out to request that you remove such content.
     

Terrorism and violent extremism

We take a firm stance against violent extremism. We do not tolerate the presence or activities of violent extremist organizations and other violent groups on ALOAH.

  • Members are not allowed to use ALOAH to organize, promote, or support violent extremist activities or beliefs. The term violent extremist organization describes groups and networks that promote a political, ideological, or religious agenda and tolerate, advocate for, or use violence to achieve their goals.
  • ALOAH Members may not share or promote content associated with these groups or content that advocates for violent extremist beliefs on ALOAH.
     

Politics & Political Discussions

ALOAH is a support-focused community. To maintain a safe, respectful, and non-polarizing environment, political discussions and political conflicts are not permitted on the platform.

This includes, but is not limited to:

  • political debates, party politics, ideological disputes, or political campaigning
  • content intended to provoke conflict, division, or hostility
  • harassment, ridicule, or attacks based on political views
     

Such content may be removed, and repeated violations may result in permanent account suspension.

Exceptions (Allowed Content):

  • neutral, informational content about new laws, legal proposals, or petitions
  • educational content related to:
    • healthcare and mental health legislation
    • patient, client, and professional rights
    • legality, safety, scientific research, and public wellbeing

All permitted content must remain informative, non-partisan, and respectful, without political advocacy or ideological promotion.

ALOAH prioritizes
mental health, safety, and human connection over political debate.

Professionals & Ethical Conduct

ALOAH is a platform built on values of safety, inclusion, respect, and ethical responsibility. As such, we hold professionals — including but not limited to therapists, psychologists, psychiatrists, counselors, coaches, healers, educators, and other service providers — to a heightened standard of conduct.

  • Professionals who promote, endorse, normalize, or are publicly associated with extremist ideologies, hate speech, discrimination, harassment, or incitement to violence are strictly prohibited from participating on ALOAH in any professional capacity.
  • This restriction applies regardless of whether such conduct occurs on ALOAH or on other social media platforms, websites, public forums, interviews, or media appearances, where such information is publicly accessible.
  • Individuals engaging in such conduct may not create professional or business profiles, offer paid or unpaid services, advertise, self-promote, or otherwise use ALOAH for professional visibility, client acquisition, or reputation-building.
     

ALOAH reserves the right, at its sole discretion, to:

  • review publicly available information relevant to a professional’s conduct,
  • request additional clarification or documentation,
  • deny account creation, restrict account features, suspend, or permanently terminate accounts found to be in violation of these standards.

Such actions may be taken without prior notice where necessary to protect the safety, wellbeing, and trust of the ALOAH community.

Nothing in these Guidelines obligates ALOAH to provide justification for decisions regarding professional eligibility, nor does it create any right to access or use the platform for professional purposes.

AI-Generated Content

All content created or assisted by artificial intelligence (AI) and published on ALOAH — including but not limited to educational, informational, inspirational, artistic, or humorous content — must fully comply with the ALOAH Terms of Use and ALOAH Community Guidelines.

Creators are
required to clearly disclose when content is AI-generated or AI-assisted. Such disclosure must be visible and unambiguous, so that users can immediately recognize the nature of the content before engaging with it.

To ensure transparency, all AI-generated content
must include one of the following hashtags (English is mandatory):

  • #AIContent
  • #AI_Content

Creators may additionally include hashtags in their own language (e.g. #AISadrzaj, #AI_Sadrzaj), but English disclosure remains required.

The disclosure hashtag must be placed
immediately in or directly below the title of the content, or in another clearly visible position, so that users are not misled about the origin of the content.

  • immediately in or directly below the title, or
  • at the very beginning of the post description or caption,

so that users can immediately and clearly recognize that the content is AI-generated before engaging with it.

Failure to properly disclose AI-generated content may result in content removal, account restrictions, or other enforcement actions in accordance with ALOAH policies.

Copyright / Trademark Infringement

Don’t use other people’s content without permission.

  • If ALOAH receives valid notice from a copyright or trademark holder alleging that their intellectual property rights have been infringed by a user’s posts on ALOAH, ALOAH will promptly remove the content in question and notify the user of the takedown as well as issue the user a warning.
  • ALOAH will only respond to requests to take down infringing content from the copyright or trademark holder (or authorized agent) that satisfy the other requirements for notice set out in ALOAH’s Terms of Use under “DMCA Notice”.
     

Firearms

  • ALOAH only allows content depicting firearms where their use or display is in compliance with State and Federal law in the United States (e.g. sporting activity). However, such content cannot promote or enable on ALOAH the sale of firearms or committing violent or illegal acts with firearms (unless in video games) or glorify violence.
  • We also prohibit the purchase, sale, gifting, exchange, and transfer of firearms, including firearm parts or ammunition, between private individuals on ALOAH. Some of these items are not regulated everywhere; however, because of the borderless nature of our community, we try to enforce our policies as consistently as possible. We allow discussions about the sale of firearms and firearm parts in stores or by online retailers and advocating for changes to firearm regulation.
  • We do not allow content which provides instructions for the manufacture of explosives, firearms, ammunition, restricted firearms accessories or other weapons. This includes instructions on how to convert a firearm to automatic, or simulated automatic, firing capabilities.
  • Organizations (official or not) promoting legal use of firearms (e.g. hunting organizations, shooting ranges, or gun lobbying groups) cannot have user accounts on ALOAH.
     

Dangerous challenges, pranks and stunts

  • ALOAH does not allow content which encourages, promotes, or provides instructions for a challenge or stunt highly likely to result in serious injury to the person who does it or to someone else.
  • ALOAH does not allow content that may cause someone targeted by a prank or similar behavior to fear imminent serious physical danger or create serious emotional distress.
  • ALOAH does not allow content which encourages a person to ingest, inject, inhale or in any other way self-administer: (a) a physically harmful substance; (b) a substance in such a quantity as to be physically harmful.
     

Drugs, Tobacco and Vape products

  • ALOAH only allows content showing recreational, legally allowed drugs in the EU and United States (including cannabis). However, such content cannot promote or enable the sale of such drugs (e.g. no advertising of products available for sale). In addition, users cannot use ALOAH as a platform through which to sell or otherwise transact in the distribution of drugs.
  • The exception to this will be posts by users for the purpose of educating others about this subject matter in an effort to combat such behavior and conduct (e.g. professionals, charities or other non-profit organizations fundraising, building awareness, or providing rehabilitation services for drug addiction).
  • Cannabis dispensaries can have user accounts as long as they do not promote or engage in the sale of cannabis through ALOAH.
  • Facilitating the sale of tobacco or vape products on ALOAH is not permitted.
     

Animal Cruelty

  • Content that depicts or promotes physical violence against or mistreatment of an animal, including sexual interaction with an animal, is prohibited.
     

Sponsored Posts and Advertising

  • Posts advertising products or services on ALOAH must comply with applicable advertising regulations, including any necessary disclosures of sponsored posts (e.g. use of hashtags like #ad, #sponsored, #partner or disclosure language in the post captions). This is the sole responsibility of the user posting such content.
     

Solicitation / Spam / Imposter Accounts

  • Do not spam others’ posts and comment threads with unsolicited content, offers or promotions.
  • ALOAH does not allow any content that is fraudulent or constitutes false advertising (e.g. scams and spam).
  • We also do not allow any accounts that impersonate or pretend to be a business, organization, public figure, or private individual.
  • Do not contact people on ALOAH for commercial purposes in their inbox or comments.
  • Do not contact people on ALOAH in their inboxes or comments to offer them therapy sessions, coaching programs, or similar stuffs. You have sections where you can offer your products and/or services (your individual Profile, sections: Therapies & Coaching, Courses, Marketplace, Events, Offers, Ads Manager, Groups (if the Group Admin allows it))
     

Selling products or services

  • You can sell your products and services on Aloah Marketplace
  • You can offer courses, workshops, programs, seminars, webinars and similar stuffs in the section “Courses”
  • As professional (therapists and coaches) you can offer your therapy sessions and coaching programs in the section “Therapy & Coaching"
     

How to report something to us

  • To report a post, tap on the “Arrow” Menu in the top right hand corner and select “Report Post”.
  • To report a user, tap on the “3 Dot” Menu in the top right hand corner of their profile and tap “Report” (Report this to admins)

To send us a message, tap on your Profile Menu top right, tap the “Arrow”, select “Support Center” and tell us about the issue you’re having or what you’re seeing.

If you are unable to submit a support request from within the ALOAH app as described above, please send an email directly to support@aloah.org.

ALOAH https://aloah.org